To contribute towards a more Effective, Efficient, Collaborative, Inclusive, Integrated and Accessible Process Control Industry through on-demand COMOS Design Assistant Services
PURPOSE
MISSION
Our current mission is to be the best COMOS implementers in the African Process Control Industry with an aim of improving our “3E-6-Star Individualized Customer Experience”
OUR VALUES
Customer Centricity
Our customers are the reason we do what we do and are therefore at the heart of our business. We will strive to offer unmatched and continuously improved ways in which we resolve our customers’ Problems.
Our People
We depend on one another and do our best to deliver on our promise. We are determined to foster kindred culture that allows us to pick each other up and walk our journey together, leaving no one behind.
Inspiring Excellence
We are committed to becoming the best at what we do. That is, nurturing and inspiring excellence from within and translating that into a well-designed process, and experience for our customers.
Boundaryless Collaboration
We will continuously lower the barriers of all-inclusive value creating opportunities by leveraging on worldwide resources and technologies which will enable us to find creative new ways to resolve our customer problems.
Experimenting & Falling Forward
We will continuously experiment with new ideas, and embrace “Falling-Forward-Sooner”, so that we may learn and reach for success sooner.
Continuous Improvement
We will always find ways to be better than what we were yesterday. We are determined to create a rigorous environment where our partners will stretch beyond their comfort zones to realize their full potential and their dreams.
OUR CULTURE
3E Group Culture is based on the following 3 key pillars
HONESTY
We shall be trustworthy, loyal, fair, and sincere to our customers, partners, and our selves.
FREEDOM
We are not constrained by our current state
RESPONSIBILTY
We remain responsible, answerable, and accountable for all our duties and our promises.
OUR FLYWHEEL
We continuously seek to improve our customers Individualised Customer Experience by;
Communicating with our customers
Offering solutions based on Customers Jobs-to-be-Done, Circumstances and Problems faced by our customers
Delivering on our promises
Delivering on services and products on time
Ensuring our customers are serviced and supported by qualified personnel
Investing on improving the ways we service our customers.